24 Hours up to Appointment Time
If canceled within 24 hours of the appointment, it is a full charge. Non-refundable. Please understand your booking takes away from another customer who could have booked, so if canceled the same day it’s treated as a booking.
48 Hours or Sooner
If canceled with 48 hours or sooner, it is eligible for credit. This means it’s a cleaning credit applied to your account that can be used whenever you please.
Before your 48 Hour window
If you decide to cancel before the 48-hour window, you are eligible for an immediate full refund 🙂